Service

An Elevated Level of Customer Service

After 20 years of operating private aircraft in San Diego we can confidently say we have it figured out. Offer a good product at a fair price and provide the best service you possibly can. We make it a priority to build and maintain long-term relationships. This approach seems to be working as repeat customers and referrals form the core of our business. Many customers have been with us for a decade or olonger.

Our attention-to-detail-minded team is dedicated to provided a seamless travel experience. We take the time to get to know our passengers, we keep detailed profiles and take note of any personal preferences and are sure to have them on board without your having to ask.

One thing we have learned from our customers is that a hassle free process is invaluable. Our paperwork is minimal, you don’t have to sign lengthy contracts every time you want to go somewhere like many of our competitors require. With our “One Call” approach, once you are an established customer a simple phone call is all that is necessary to set your travel plans in motion. We know flexibility is a big part of the value of flying private and we have on of the most liberal cancellation policies in the industry. Once customers get used to the simplicity of flying with us it’s too much work to use any one else.

We understand that we are providing more than transportation in a private aircraft, we are providing an experience. Onboard you will enjoy our well thought out amenities. Premier beverage selections and snack options come standard. It is our pleasure to arrange any special requests, catering and ground transportation. Whatever, the mission, our team is always available and devoted to meeting and exceeding your travel and lifestyle needs.

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