Some kind words to a member of our Charter Sales Team:

“Megan,

The First Wednesday Poker Club of Coronado and I want to thank you again for your assistance in setting up our flight to Salt Lake City. You were very professional, compassionate and an absolute credit to your organization. Please let anyone know that I would attest to your superior customer service (including a very early morning call to let me know the plane was on its way). Thank you again for finding us an aircraft that was able to carry us all on such short notice. We all really appreciated it.

Thanks again,

Allan”

Passengers on the ground in 36U, Heber Valley, Utah.

I have recently received some inquiries from customers asking what separates Schubach from our competition. Having worked for other jet charter companies, I can say firsthand that there is a lot more to flying private than just getting from here to there. Here are five points to consider before booking your next flight:

Experience: No one has been operating out of Carlsbad longer. We have intimate knowledge of what it takes to run a safe operation out of Carlsbad Airport (CRQ), which we call home. As we celebrate our 20th anniversary this year we are proud to say we have maintained a flawless safety record throughout.

Familiarity: When you fly with Schubach you see the same aircraft and flight crews. This sounds like a given but in today’s aviation world many companies try to seem far larger than they are in reality. To fulfill this image, these companies broker aircraft leaving their clients with unfamiliar aircraft and crews that they will most likely never see again. As a large operator we manage our own aircraft allowing our customers to enjoy seeing the same crew and aircraft time after time. They are able to build a level of trust and confidence that wouldn’t otherwise be possible.

True Flexibility: We mean it when we say that we have the most liberal cancellation policy in the industry. Industry standard is anywhere from 24-48 hours with a 50-100% cost of charter penalty. We like to think more long-term with our customers and understand that plans change, which is why we don’t charge for cancellations for retail trips on our aircraft out of CRQ. Ask any other charter company about their cancellation policies and I know you will not be given the same liberties.

Service, Service, Service: We recognize that we are in business thanks to our loyal customers. Next to safety, genuine customer service is our top priority. We will take the time to understand what you value most when traveling and use our vast resources to ensure seamless flights down to the smallest detail. Nothing gives us greater pride than when our clients express how much the extra details mean to them and their families.

Community Outreach: Henry Schubach has always made it a point to give back to the San Diego community that has supported us for so long. We are involved with several charities and just last year donated 1 cent per mile flown to Helen Woodward Animal Shelter, an amount that added up to over $10,000.

If you currently fly with us you can rest assured that you have made the right choice. If you are considering flying with us I hope you give us the chance to show you the Schubach difference. I am confident that our values will match yours.

The lights of NYC at 250 miles per hour.

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One of our Hawkers on approach. It’s great to be based at beautiful KCRQ!

A surprisingly clear view of normally foggy San Francisco from our Hawker 700.

Our CJ3 sitting ramp-side on a beautiful day in KMMH.

Our CJ3 touching down at KSMO.